Copthorne Hotel Auckland City, Auckland
About the Hotel
Copthorne Hotel Auckland City is a sophisticated 4-star property located in Auckland's Central Business District. The hotel offers unique soundproof 'hush windows' in all guest rooms, ensuring a quiet and comfortable stay. Its on-site restaurant, Jimmy Cook's Kiwi Kitchen, showcases local culinary delights paired with a diverse beverage menu. Within easy walking distance to major attractions, this hotel serves as an ideal base for both leisure and business travelers.
Location
Situated just a 10-minute walk from the Viaduct Basin and Spark Arena, the hotel is conveniently located for both shopping and entertainment. Guests can easily access Queen Street's mainstream shops and trendy boutique offerings in the heritage district of Britomart. Auckland's key attractions, including the Sky Tower and the University of Auckland, are all within walking distance.
Rooms
The hotel features 102 guest rooms and 4 luxury suites, all equipped with soundproof 'hush windows' for maximum privacy. Each room includes a private balcony offering views of the city or Waitemata Harbour. Guests can enjoy modern amenities such as air conditioning, free WiFi, and 42-inch flat-screen TVs. Select rooms also provide spacious seating areas to unwind after a day of exploring.
Eat & Drink
Jimmy Cook's Kiwi Kitchen is a casual dining venue within the hotel that serves contemporary local fare complemented by an extensive selection of wines and cocktails. Zoe's Bar and Brasserie, located on the lobby level, offers a variety of international dishes in a smart casual atmosphere. The hotel also provides room service and a breakfast buffet for added convenience.
Leisure & Business
The Ferguson Conference & Banqueting Centre is equipped with floor-to-ceiling windows, allowing natural light for meetings and events. The hotel lounge, furnished in deep reds and black decor, provides a sophisticated spot for guests to relax. Additional amenities include on-site parking, a concierge service, and bike storage for an active stay.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Patio
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were superbly furnished and clean, but the extra charges for amenities like Wi-Fi and room service were a downside compared to other similar hotels. The service was friendly and professional, quickly resolving any issues that arose during our stay. The location was very convenient, close to key areas in Auckland, yet there was a fee for parking in a nearby Wilson Car Park. The dining experience ranged from average to below average, with the highlight being authentic Italian pizza. Overall, a comfortable stay with opportunities for improvement in certain areas.
The hotel had a good size room with a comfortable king-size bed, but it was disappointing due to leaking plumbing causing very wet carpet. The staff were excellent and friendly, although we were directed to the wrong railway station in the rain at 6.30 am when we wanted to extend our stay. The location was almost perfect for the Spark Arena event, offering great views of the city skyline from the balcony. The dining experience was all we needed but limited, with food sometimes undercooked and running out quickly. However, the yummy Pork Belly was a highlight.
The hotel's location was great for central Auckland, allowing us to walk easily around and being very close to the Vector Arena. The rooms were perfect for our group, and the balcony was a plus too. However, they were in need of updating, with peeling wallpaper and a leaking shower area. The service was excellent in responding to our needs, though there was a lack of knowledge about the city. The dining experience was just okay. The hotel's facilities were quite good overall.
My stay at the hotel was quite satisfying. The rooms were cozy and clean, though a bit small, and I had to request an extra towel for our party of three. We were pleasantly surprised with 2 complimentary drinks despite the increase in price since booking.
The hotel's rooms were disappointing, with rips in the carpet and being very small, more suitable for short stays. The receptionist was friendly and helpful, but there was a mix-up with room availability when trying to extend. The location was great for our needs, being quiet and close to the CBD, but a bit distant for some. The dining experience met expectations with early breakfast availability. Overall, the hotel offers value for money but lacks optimal room size and service consistency.
The hotel had comfortable and quiet rooms, albeit a bit dated, but still offering a good night's sleep. However, there was a discrepancy in room pricing which was somewhat disappointing. The service was commendable with staff going out of their way to assist, although there were minor issues with the dining experience. The location was convenient, especially for those attending concerts, and the value for money was perceived as good.
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